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FAQ

QUESTIONS :

1 – How many Coworking Rive-Sud locations do you have?

1. Ch. de Chambly Space – Longueuil

2. Av. Auteuil Space – Brossard

3. 1st Street Space – Saint-Hubert

4. J.-A. Bombardier Space – Saint-Hubert

5. Doody Space – Chambly

6. Place du Commerce Space – Brossard

7. Taschereau Space – La Prairie

8. Papineau Space – Montréal

2 – What are the differences between your eight coworking spaces

Below is a detailed overview of each of our locations:

 

1. Ch. de Chambly Space – Longueuil

Premium Space

Address: 1494 Chemin de Chambly, Longueuil, QC
Reception hours: Monday to Friday, 8:30 a.m. to 4:30 p.m.

Included services:

  • Private offices for teams of 2 to 7 people, fully furnished, with secure 24/7 access for eligible members

  • Bright open space with hot desks (daily access) and dedicated desks

  • Modern meeting rooms equipped with screens, video conferencing systems, and whiteboards

  • Soundproof phone booths for private calls or video meetings

  • L’Atelier: large multipurpose room (30 to 50 people depending on layout), ideal for workshops, conferences, training sessions, or events

  • Fully equipped kitchen with refrigerator, microwave, dishware, and complimentary coffee

  • High-speed fiber-optic internet, stable and secure (wired and wireless)

  • On-site reception, mail handling, and business address services

  • 24/7 access for members with a dedicated or private office

  • Secure lockers for open-space members

 

2. Av. Auteuil Space – Brossard

Premium Space

Address: 6300 Chemin d’Auteuil, Brossard, QC
Reception hours: Monday to Friday, 8:30 a.m. to 4:30 p.m.

Included services:

  • Private offices of various sizes for 2 to 6 people, fully equipped, secure, and accessible 24/7 depending on the plan

  • Spacious, bright open space with hot desks and dedicated desks

  • Numerous soundproof phone booths for confidential calls or virtual meetings

  • Meeting rooms of various sizes with presentation screens, whiteboards, and video conferencing systems

  • Fully equipped modern kitchen with complimentary coffee, tea, hot beverages, filtered and sparkling water

  • Ultra-fast internet with redundancy, secure Wi-Fi, and wired connections available

  • Reception service for visitors, mail, and packages

  • Business address services available (included or optional depending on the plan)

  • 24/7 access for members with a dedicated or private office

  • Secure lockers for open-space members

 

3. Doody Space – Chambly

Neighborhood Space

Address: 175 Rue Doody, Chambly, QC J3L 1K7
Access: Members: 24/7 | Visitors: by appointment only

Included services:

  • Private offices for 1 to 3 people, secure and accessible depending on the plan

  • Quiet open space with hot desks

  • Meeting room available by reservation

  • Functional kitchen with microwave, fridge, and coffee

  • High-speed internet and secure Wi-Fi

  • Business address services available

 

4. 1st Street Space – Saint-Hubert

Local Space

Address: 3510 1st Street, Saint-Hubert, QC J3Y 8Y5
Access: Members: 24/7 | Visitors: by appointment only

Included services:

  • Private offices for 1 to 4 people, fully equipped and secure

  • Meeting room available by the hour or by the day

  • Friendly kitchen with coffee, tea, and filtered water

  • Reliable, fast, and secure Wi-Fi

 

5. J.-A. Bombardier Space – Saint-Hubert

Local Space

Address: 5205 J.-A.-Bombardier Street, Saint-Hubert, QC J3Z 1G4
Access: Members: 24/7 | Visitors: by appointment only

Included services:

  • Private offices for 1 to 2 people, secure

  • Open space with hot desks

  • Meeting room available upon request

  • Basic kitchen with coffee, tea, microwave, and fridge

  • High-speed internet and secure Wi-Fi

 

6. Place du Commerce Space – Brossard

Local Space

Address: 1 Place du Commerce, Suite 330, Brossard, QC J4W 4T0
Access: Members: 24/7 | Visitors: by appointment only

Included services:

  • Private offices for 1 to 6 people, furnished and secure

  • Part-time workspaces (1 to 3 days per week)

  • Meeting room available upon request (up to 8 people)

  • Basic kitchen with coffee and tea

  • High-speed internet and secure Wi-Fi

  • Free parking

  • Accessible by public transportation

 

7. Taschereau Blvd Space – La Prairie

Local Space

Address: 260 Boulevard Taschereau, La Prairie, QC J5R 1T2
Access: Members: 24/7, secure access

Included services:

  • Fully furnished private offices (approx. 65 sq. ft.), available part-time or full-time

  • Bright open space with workstations

  • Equipped conference room (up to 8 people)

  • Phone booth for private calls or video conferencing

  • Comfortable lounge with coffee

  • High-speed internet and secure Wi-Fi

  • Free parking

  • Easy access and stimulating work environment

 

8. Papineau Avenue Space – Montréal

Local Space

Address: 4316 Papineau Avenue, Montréal, QC H2H 1S9
Access: Members: 24/7, secure access

Included services:

  • Large space accommodating 8 to 10 people, available for daily or part-time rental

  • Open-space workstations (8 to 10 desks)

  • Two meeting rooms available upon request

  • Part-time rental options (1 or 2 days per week)

  • High-speed internet and secure Wi-Fi

  • Secure 24/7 access for members

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3 - How can I visit ?

Book an appointment with our team so we can help you determine which location and offer best fits your needs.

To schedule a call: Book an appointment

MEMBERS :

4 – What is a Coworking Rive-Sud member card ?

The member card is a prepaid annual plan that gives you flexible access to our coworking spaces without monthly commitments. It is ideal for professionals seeking maximum flexibility.

5 – What types of member cards are available ?

We offer three member card plans:

  • Silver Card

  • Gold Card

  • Platinum Card

 

Each plan includes a set number of coworking days and specific benefits.


Full details: Member Cards

6 – How long is a member card valid ?

All member cards are valid for one year from the date of purchase and can be used at your own pace throughout the year.

7 – Which locations accept the member card ?

Member cards are valid at our two main locations :
Ch. de Chambly – Longueuil & Av. Auteuil – Brossard.

8 – What services are included with a member card?

  • Flexible access to meeting rooms at preferred rates

  • Open-space workstations

  • High-speed Wi-Fi

  • Access to fully equipped kitchens with coffee and tea

  • Use of soundproof phone booths

  • Access to common areas for networking

  • Reduced business address fees (included with the Platinum Card)

Note:  Access varies by card type. Please contact us for details.

9 – How can I book a coworking day with my member card?

Booking a coworking day with your member card is quick and easy through our online platform. Simply log in to your account, select your preferred date and location, and confirm your reservation.

10 – Can I use my member card for unlimited access to meeting rooms ?

Access to meeting rooms is included with all three Member Card plans we offer. You may use our meeting rooms until your available credits are used up.
A member card does not provide unlimited or unrestricted access, as meeting rooms must still be reserved in advance before your visit.

11 – Can I access multiple locations as a member ?

Yes. Depending on your membership plan, you may access the two eligible Coworking Rive-Sud locations. Please inquire about multi-location access options when signing up.

12 – How can I obtain a member card ?

You can purchase a member card directly on our website or by contacting us by phone or email. Our team will be happy to help you choose the plan that best fits your needs.

13 – Can I share my membership with a colleague or business partner ?

11 – Can I access multiple locations as a member?

Memberships are individual and non-transferable. However, we do offer team and corporate plans that allow shared use under specific conditions.

14 – What types of companies are members of Coworking Rive-Sud ?

Coworking Rive-Sud is home to a dynamic and diverse community of professionals, entrepreneurs, and small businesses from a wide range of industries.

15 – Does the Coworking Rive-Sud team support members with their professional projects ?

Absolutely. Some of our members occasionally entrust professional mandates to the Coworking Rive-Sud team, including administrative support, communications, logistics, or coordination.

We are here to support you. Feel free to contact us if you have a specific need or a task to delegate. Our goal is to support you beyond the workspace, with practical and human-centered solutions.

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OUR VIRTUAL OFFICE & BUSINESS ADDRESS PLANS

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16 – What business address (domiciliation) plans are offered at Coworking Rive-Sud ?

We offer several business address plans designed to meet the needs of entrepreneurs, freelancers, and small businesses:

  • Standard Plan

  • Pro Plan

  • Premium Plan

Each plan offers a progressive level of services, including mail reception, access to meeting rooms, use of a professional business address, and more.

You can view full details here:
Business Address & Virtual Office | Coworking Rive-Sud

You may also purchase a business address plan via this link: Plans – Longueuil Space

 

17 – Can I have packages delivered to your address  ?

Yes. If you subscribe to a business address plan, have a private office, or hold a Platinum Member Card, you may have your professional mail and packages delivered to one of our addresses in Brossard or Longueuil.

Our team receives your mail and can notify you as soon as a package arrives.
Mail reception is included in all our business address plans (Standard, Pro, Premium).

Mail or package forwarding is not included and additional fees apply depending on frequency, volume, and destination.

You may also meet clients on-site (depending on your plan), making this service ideal for professionals looking for a serious yet flexible local presence.

 

18 – Can I meet clients on-site with a business address plan ?

Yes, absolutely. Depending on the plan you choose, you may use our spaces to meet clients in a professional and welcoming environment.

The Premium Plan includes 2 hours per month of access to our meeting rooms.

Our Longueuil and Brossard locations are ideal for establishing your business address while maintaining a strong, professional image with your clients and partners.

 

19 – Can I use your address on Google Maps ?

Yes. With our business address service, you may use our address for your Google My Business listing.

 

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OTHER PLANS 

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20 – Do you offer plans for teams or small businesses ?

Absolutely. We offer customized solutions for small teams, including multiple offices, meeting room access, and shared services.
Contact us for a personalized quote.

 

21 – Do you offer customized plans for private offices ?

Yes. For private offices (2 to 7 people), we create custom quotes based on your actual needs: number of occupants, length of commitment, meeting room access, days on-site, and more.

We are highly flexible, whether you need an office two days a week or full-time, short or long term, we adapt your plan so you only pay for what you truly need.

 

22 – How many private offices are currently available ?

Availability varies by location and time of year. To view real-time availability and see which offices are currently available, please visit:
Private Office Inventory | Coworking Rive-Sud

 

23 – How can I get a personalized quote for my workspace ?

Contact us to receive a customized quote from a member of our team. We will take the time to understand your needs and propose the most suitable solution.

You can reach us:

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OUR TEAM

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24 – Who manages Coworking Rive-Sud ?

Coworking Rive-Sud is a local company founded and led by a Quebec-based president, supported by a dynamic French team passionate about entrepreneurship, innovation, and human connections.

Our team is on-site Monday to Friday during business hours at our two main locations: Longueuil and Brossard.
For our other locations (Saint-Hubert and Chambly), visits are by appointment only to ensure personalized service.

 

25 – Is there someone on-site if an issue arises ?

Yes. Our team is present daily at the Longueuil and Brossard locations during business hours to assist you, answer questions, and handle any technical or logistical issues.

At Saint-Hubert and Chambly locations, local support is available as needed, and a team member can visit by appointment.

You can always reach us by phone or email during business hours, regardless of your location.

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26 – Does your team speak both English and French ?

Yes. All team members are bilingual and happy to assist you in the language of your choice.

 

27 – How can I contact the team in case of an urgent question ?

You can quickly reach us during business hours:

We always do our best to respond as quickly as possible, whether you are on-site or working remotely.

 

28 – Where can I follow you to stay informed ?

To stay up to date with our news, updates, and upcoming events, follow us on social media:

  • LinkedIn: Coworking Rive-Sud

  • TikTok: @coworkingrivesud

  • Instagram: @coworkingrivesud

  • Facebook: Coworking Rive-Sud

You can also subscribe to our newsletter to receive updates directly in your inbox.

 

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OUR SERVICES 

 

29 – What is L’Atelier at Coworking Rive-Sud?

L’Atelier is a unique space designed for creators, artisans, artists, and professionals who need a versatile space for hands-on projects, creative meetings, or one-time events.

It is an inspiring and flexible environment available for hourly, half-day, or full-day rental.

Learn more here:
Multipurpose Room – L’Atelier | Coworking Rive-Sud

 

30 – Can I use the space to record videos or host Zoom calls ?

Yes, absolutely. Our spaces include quiet areas ideal for Zoom calls, audio recordings, and video content creation.

Some meeting rooms can also be reserved for more structured filming or recording sessions.

We have previously hosted content creators, local brands, and even film and TV production teams—our spaces are designed to support today’s creative professionals.

 

31 – Do you have phone booths ?

Yes. Several enclosed, soundproof phone booths are available for private calls.

 

32 – Do you offer technical support if I experience IT issues ?

Yes. Our team is available on-site or remotely to help with internet connectivity, printing, and common technical issues.

 

33 – Do you offer additional services (coaching, accounting, etc.) ?

We collaborate with external partners (coaches, accountants, HR specialists) whom we can recommend.
Most of them are members of our community!

 

34 – Do you offer secure data backup or storage services ?

No, but we can recommend reliable cloud-based solutions commonly used by our members.

 

35 – Can I receive deliveries (Amazon, UPS, etc.) at your address ?

Yes. Depending on your plan, you may receive personal or professional deliveries. We store them securely until you collect them.

 

36 – Is there always staff on-site ?

Yes. A team member is present during business hours to assist you, welcome guests, and support your needs.

 

37 – Do you provide cleaning services ?

Yes. Our spaces are cleaned daily to ensure a clean environment, with special attention to shared areas and restrooms.

 

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EVENTS 

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38 – Do you organize events or activities for members ?

Absolutely! At Coworking Rive-Sud, we believe work should also be enjoyable.

We regularly organize friendly and fun events such as Christmas meals, chocolate fountains, popcorn machines, and culinary workshops.

Add surprise activities, enhanced coffee breaks, and a warm community atmosphere—and there’s always something happening to create connections and make the experience even better.

 

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PRICING 

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39 – Are there any registration fees or hidden fees ?

No. Our pricing is fully transparent. Optional services may incur additional fees (e.g., high-volume printing, lockers, business address services, IP telephony).

 

40 – Can I change plans during my subscription ?

Yes. You may upgrade or downgrade your plan based on your needs, with prior notice (generally 15 days).

 

41 – Do you offer student or non-profit discounts ?

Yes. Healthcare students affiliated with the FMOQ receive free access to our open space upon proof of status.

For non-profit organizations, preferential rates are available, but a customized quote is required based on usage and needs.

 

42 – Do you offer promotions or discounts for long-term commitments ?

Yes. We offer discounts for 12-month commitments, allowing you to benefit from more advantageous monthly pricing.

 

43 – What payment methods do you accept ?

We accept payments by bank transfer, Interac, and Visa or Mastercard credit cards.

 

44 – Can I receive a monthly invoice for accounting purposes ?

Yes. A detailed invoice is generated monthly and available in your member portal.

 

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BOOKING & REGISTRATION PROCESS

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45 – How far in advance should I book a meeting room ?

Ideally 24 hours in advance, although some rooms may be booked the same day depending on availability via our platform.

 

46 – When do I need to pay for my reservation ?

Reservations must be paid at least 72 hours before the start date. Last-minute bookings must be paid immediately.

 

47 – Can I modify or cancel a reservation ?

Cancellations are not accepted less than 24 business hours in advance. Modifications may be possible subject to availability.

For private offices and business address plans, please refer to the terms outlined in your signed contract.

 

48 – Is there a minimum commitment ?

No for flexible or daily bookings. Fixed or private offices generally require a minimum monthly or quarterly commitment.

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OUR COMMUNITY

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49 – Are there rules of conduct or a community charter ?

Yes. We have a community charter promoting respect, professionalism, and collaboration. It is provided to all new members and displayed in common areas.

 

50 – Can I host a private event in the space ?

Yes. Our rooms can be reserved for professional events. Some time slots may be restricted—contact us to plan your event.

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ACCESSIBILITY & SECURITY

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51 – Is the space accessible to people with reduced mobility ?

Yes, all our locations are accessible, with ramps, elevators (where required), and adapted restrooms—except for the Ch. de Chambly – Longueuil location, where access is more limited due to the age of the building.

We are actively working to improve accessibility. Please contact us so we can guide you to the most suitable location.

 

52 – Is internet access secure in your spaces ?

Yes. All locations offer secure, password-protected Wi-Fi networks. Wired (Ethernet) connections are also available for users requiring enhanced stability.

 

53 – Are private offices secure ? Are lockers available ?

Yes. Each private office is secured with a unique key and controlled access via electronic badge.

Secure lockers are available for open-space members to store personal belongings and work equipment.

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ACCESS & HOURS

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54 – What are the coworking opening hours ?

Coworking spaces are open Monday to Friday, from 8:30 a.m. to 4:30 p.m., corresponding to on-site staff presence.

 

55 – Can I access the coworking space in the evenings or on weekends ?

Yes. With an access key fob, members may access the space outside regular hours. Simply mention it upon arrival and we will explain the access terms.

 

56 – Can I work without a reservation ?

Yes, you may come directly on-site and book upon arrival. However, we recommend booking online or calling ahead to ensure availability.

 

57 – Can I visit the space before signing up ?

Of course. We would be happy to organize a meeting and tour to present our spaces, services, and answer your questions.

 

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PLANS & MEMBERSHIPS

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58 – Can I work by the day ?

Yes. We offer flexible options: hourly, half-day, full day, monthly, or yearly plans.

 

59 – Is there a minimum commitment ?

No minimum commitment is required for occasional bookings. Monthly and annual subscriptions are contractual.

 

60 – Can I change my plan during the month ?

Yes. We are flexible and can adjust your plan mid-month depending on availability.

 

61 – Are subscriptions automatically renewed ?

Yes. Monthly and annual subscriptions renew automatically. You simply need to notify us in advance to modify or cancel.

 

62 – Are there preferential rates (students, freelancers, associations) ?

No. Our rates are the same for everyone to ensure a fair and simple pricing structure.

 

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EQUIPMENT & AMENITIES

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63 – Is the Wi-Fi fast and secure ?

Yes. Our Wi-Fi is high-performance and secure, suitable for remote work, video calls, and professional use.

 

64 – Are there meeting rooms available ?

Yes. We offer private offices, open workspaces, conference rooms, and phone booths.

 

65 – How do I book a meeting room ?

Bookings are made directly on our website by clicking “Learn more” and selecting the desired location.

 

66 – Do you provide screens and printers ?

Printers are available for occasional use, as well as a limited number of screens depending on availability.

 

67 – Are phone booths available ?

Yes. Phone booths are available for private calls without disturbing other coworkers.

 

68 – Can I eat on-site ?

Yes. Fully equipped kitchens are available at all locations.

 

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COWORKING LIFE & ATMOSPHERE

 

69 – Can I meet clients on-site ?

Yes. You may welcome clients on-site while respecting the coworking environment.

 

70 – Can I leave my belongings on-site ?

Our spaces are secure. Private offices include keys, allowing you to leave your belongings safely.

 

71 – What is the cancellation or refund policy ?

Reservations may be cancelled up to 24 hours in advance via the online platform. After that, no refunds are issued.

Use the link in your confirmation email and click “Manage reservations” to cancel.

 

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REGISTRATION & GETTING STARTED

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72 – How do I sign up for coworking ?

You may complete a form, call us, or come directly on-site to start a membership or make a reservation.

 

73 – Who should I contact if there is an issue on-site ?

You may contact us by phone at +1 (579) 999-2085 or by email at info@coworking-rive-sud.org.

 

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BONUS QUESTIONS

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74 – Can I register my business at your address ?

Yes. We offer three business address plans tailored to different needs.

 

75 – Is there parking or public transportation nearby ?

Yes. Parking is available near all our locations, as well as nearby public transit options.

Réservation
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